COMPANY PROFILE

Image

Booksystem being a bookmaker licensed under the section 44(4) of the Gambling Regulatory Authority Act conducting fixed odds betting on local Race through remote communication (telephone only) is hereby authorized to provide facilities in connection with its activities at several place approved by the Gambling Regulatory Board. Booksystem is your ideal platform offering several products.

VISION

To be a trusted partner, to reach maximum new client and guiding the company towards future goals through strategic planning.

MISSION

To give the best services to satisfy our customers with all of our products.

VALUES

The following values of Booksystem are central to the staff achieving the vision and driving the strategy priorities of the company.

STRATEGIC OF BOOKSYSTEM

The board want to set out a series of strategic priorities to deliver growth improve returns, empower our people and enhance our customers experience.

We aim to: 

  • Improve our Capital. 
  • Achieve customer loyalty. 
  • To reinforce our company so that to make it more stronger and more instance. 
  • To increase our market share. 
  • To be more perspective than our competitors

ETHIC CODE

Preamble
  • Respect our customers personal account and information
  • Be honest with our customers and staffs
  • Good manners in front of our clients. 


Reason
  • To have a better communication with our customers
  • Because adoption of ethic code reflects a good image of our company and is equivalent to an engagement.

OTHER ETHICS

INNOVATION

Finding a better, more efficient or quicker way of delivering convenience to our client by giving the facility of having a SIP phone in each outlet and to respond all customers calls on time.

RESPONSIVENESS

Responding timely to the needs and request of customers.

TEAMWORK

Delivery the best solution from working effectively with colleagues and other stakeholders.

EXCELLENCE

Deliver what we promise and going beyond what is expected.

WHY US?

  • Dependable -Taking new customers account 
  • Open to different ideas -Communicating openly honestly and transparently, welcoming challenge, learning from mistakes. 
  • Connected to customers Building connections among customers and Being supportive 
  • These values reflect the best aspects of our company and remain key to our Long Term Success.

 

The board want to achieve a good result in a way that treats our customers fairly by giving them the facility to make deposit and play via their phone at any place. We also give our customers access using SIP phone in each of our outlet so that our customers get more facilities to call our call center directly. Booksystem define who we are an organization and what makes us distinctive. We believe acting with courageous and loyal integrity.

CORPORATE GOVERNANCE

Corporate governance involves a set of relationship between Directors, Board management, and other stakeholders.

Effective corporate governance practices are essential to achieve and maintain high level of public trust and confidence in the company. The board is fully committed of guiding the company towards future goals through strategic planning and maintain compliance with laws and regulations set.

Image
OUTLETS OPERATING TIME
Monday: 10:00-18:00
Tuesday: 09:00 - 18:00
Wednesday - Thursday: 10:00-19:00
Friday - Sunday: 9:00-19:00
CALL CENTER OPERATING TIME
Sunday - Wednesday: 09:00-21:00
Thursday - Friday: 09:00-23:00
Saturday: 09:00-21:00
Saturday when race on Sunday: 09:00-23:00
CONTACT DETAILS
A: Batiment Martello, Coastal Road,
     Pointe aux Sables.
E: info@booksystem.mu
T: +230 460 4646
Copyright © 2021 Booksystem Ltd.

Search